All Systems Operational

About This Site

Welcome to the status page for Iris OnWatch. Please see below for the latest reports of any incidents and their progress toward resolution. Please follow the established escalation pattern to report any issues.

Customer Enrollment Options Operational
Roster API Operational
Invitation API Operational
SFTP Operational
Gating (Promo Code and BIN) Operational
Resolution Services Operational
Web Products Operational
Iris OnWatch® Portal Operational
Scam Assist Operational
Iris API Suite Operational
Customer List Management Operational
Authentication and Authorization Operational
Webhooks Operational
Identity Monitoring Operational
Credit Monitoring Operational
High-Risk Transactions Monitoring Operational
Caller ID Fraud Monitoring Operational
Home Title Monitoring Operational
Social Media Monitoring Operational
Alerts - Identity Monitoring Operational
Alerts - Credit Monitoring Operational
Alerts - Social Media Monitoring Operational
Email Health Check Operational
ID Health Check Operational
Personal Web Defense Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved -

Overview


A configuration mismatch introduced during a scheduled backend deployment caused a subset of portal operations to fail. The incident has been resolved and the service is operating normally.

Impact


Between 15:27 UTC and 16:09 UTC, the following were affected:
- New member enrollments
- Adding or removing monitoring items
- Customer service search
- End user portal logins

API operations, alerting, and data feeds were not affected. No customer data was lost or exposed.

Client action needed


There are no actions clients should take at this time. Any logins, enrollments, or monitoring item changes that failed during the impact window should be re-attempted by the end user.

Sep 9, 16:40 UTC

Sep 8, 2026

No incidents reported.